Terms & Conditions

Last Updated: 2025-04-09

1. General Information

• Company Name: Nouveaux Ltd.
• Registered Address: Fuhraweg 12, 9491 Ruggell, Liechtenstein
• Contact Email: [email protected]

2. Definitions

• "Customer": The purchaser of goods from this e-shop.
• "Goods": Products listed for sale on nouveauxltd.eu.

3. Ordering & Payment

• Orders are binding once payment is confirmed.
• Accepted payment methods: [Credit Card, PayPal, Bank Transfer, etc.].
• Prices include VAT (where applicable) but exclude shipping costs.

4. Delivery & Shipping

• Delivery times: [3-10 business days] (EU). Delays due to unforeseen circumstances (e.g., customs) are not our responsibility.
• Shipping costs vary by destination (calculated at checkout).

5. Right of Withdrawal (EU Mandatory)

• Customers have 14 days from receipt to return unused/unopened goods for a full refund.
• Return shipping costs are borne by the customer unless the item is faulty.
• Refunds processed within 30 days of receiving returned goods.

6. Returns & Refunds

• Faulty/damaged items: Contact us within 14 days for a replacement/refund.
• Non-returnable items: [List, e.g., personalized goods].

7. Liability

• We are not liable for:
  • Incorrect use of products.
  • Minor variations in product color/size due to manufacturer differences.